Who we are

Cosgrove Brown Commercial Finance Ltd are Commercial Finance Brokers based at Unit 1 Ground Floor, Dragon 24, Penllergaer Business Park, Swansea, SA4 9HJ.  Cosgrove Brown Commercial Ltd are authorised and regulated by the Financial Conduct Authority, FRN 712758.

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Financial information

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or other communication methods for our services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

• Process your application and manage your request.
• Email you with special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner company so that they may offer you their products and services.

• Cosgrove Brown Financial Planning Ltd

When Our Company processes your data, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at:

Our company will keep your personal and financial data for up to 6 years for possible future business transactions and to meet our statutory and regulatory obligations.  However, if you do not want us to keep this information please let us know and we will delete information that we have no lawful purpose to retain.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner company.

• Cosgrove Brown Financial Planning Ltd

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us on: 01792 583607

Or write to us: Unit 1 Ground Floor, Dragon 24, Penllergaer Business Park, Swansea, SA4 9HJ

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

User experience – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Cosgrove Brown Commercial Ltd’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11^th August 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call us: 01792 583607

Or write to us at: Unit 1 Ground Floor, Dragon 24, Penllergaer Business Park, Swansea, SA4 9HJ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.